ORGANISATIONAL STRUCTURE

The Management Board of Flughafen Zürich AG comprises five members who oversee the companyʼs four divisions:

Organisation chart

Aviation

All the tasks required for ensuring safe, efficient and high-quality flight operations are grouped together in the Aviation division. These include all passenger processes related to departure, arrival and transfer, the coordination of stand allocation and the guidance of aircraft on the aprons as well as safety and security. Everything runs smoothly because all major partners are coordinated by a central control body – Airport Steering. The Aviation division is also responsible for all freight-related activities and, together with Aviation Marketing, constitutes the interface to the airlines. Furthermore, the operation of the 800 hectares of airport premises, including planning, utilities, waste management and maintenance of engineering structures, also falls under the remit of Aviation. Moreover, the Aviation division ensures that aviation infrastructures and procedures are developed in order to meet demand, and handles all questions relating to noise management and resident protection.

Commercial

The Commercial division represents the interests of the airportʼs end customers. In this capacity, it is responsible for supporting the airportʼs commercial centres, its landside traffic and marketing. The division develops services and attractive shopping and dining experiences both airside and landside, and operates the second-largest shopping centre in Switzerland in terms of sales. Other tasks include overall responsibility for all landside transport services, the airportʼs various parking products and its connections to public transport as well as all the service and information points, the design of the airportʼs digital presence and its overarching marketing and branding.

Real Estate

The Real Estate division is responsible for the development, construction and the commercial, technical and infrastructural operation of all the buildings and associated building systems at Zurich Airport. Its portfolio ranges from the terminal buildings, office centres, logistics and hangar buildings to the new major project THE CIRCLE. The division ensures that all projects, small and large, are realised within their defined budgets, on schedule, and to the necessary quality standards, and that the airportʼs real estate and systems are operated optimally throughout their life cycles. These include building technology systems, energy and heat supply, the baggage handling system and the passenger transport system to Dock E.

Finance

The Finance division oversees the financial management of the company, administers cross-divisional functions and supervises its international airport activities. Along with the usual financial functions including treasury, investor relations and risk management, its remit also includes responsibility for all matters relating to information and communications technology, central purchasing and charge management. As well as overseeing existing management and consultancy agreements, international activities encompass business development and due diligence for new acquisitions.

Staff units

The four staff units – Corporate Communications, Human Resources, Public Affairs and Legal & Environment – report directly to the CEO. The office of the General Secretary acts as the staff unit for the Board of Directors.