Equality of opportunity and freedom from discrimination

The Zurich Airport Group is committed to respectful and fair treatment of all people, irrespective of attributes such as language, sex or gender identity, age, sexual orientation, ethnic origin or religion.


The Zurich Airport Group operates transport hubs and public spaces where all manner of people come together. Treating people fairly and respectfully is essential for providing high-quality services for everyone in a peaceful atmosphere. The company offers equal opportunities and does not tolerate any kind of discrimination. This is enshrined in all the country-specific codes of conduct which are binding on all employees. This fundamental attitude applies in particular to interactions with the company’s own employees, but also to everyone with whom they are in direct contact.



Flughafen Zürich AG offers all employees the same rights and opportunities. Its personnel guidelines set out the principles of collaborative working which include treating others with respect, being mutually supportive in one’s daily work, and cultivating an open and respectful culture of communication.

Women, men and non-binary individuals are treated equally at Flughafen Zürich AG. This applies in particular with regard to maternity/paternity leave, pay, part-time working, training and professional development, and flexible working time models.

Flughafen Zürich AG has drawn up guidelines for the specific case of dealing with discrimination in the form of sexual harassment. These state that the company does not tolerate any harassment, and set out what action an affected individual can take and where support is available. More information about the subject of employees can be found in the Responsible employer section.


People with restricted mobility or other disabilities may take advantage of support services at Zurich Airport. All European airports have been obliged to provide such services free of charge since 2009. The relevant EU regulation, which also applies in Switzerland, covers individuals with any kind of restricted mobility, blind and visually impaired people, deaf people and those with an intellectual impairment. These services at Zurich Airport are funded by means of a solidarity levy included in the passenger-related airport charges. Flughafen Zürich AG has subcontracted these services to another company through a service level agreement.

In addition, ground handling firms also provide other support services. Unaccompanied minors or passengers requiring medical assistance are able to get to and from the gates safely.

All the public zones of Zurich Airport are barrier-free. This also applies to the new buildings in Latin America, which are obliged to take the needs of people with restricted mobility into account.